Troubleshooting your Spotify Wrapped: How to get it if it's not showing up

If you're suffering from Spotify Wrapped FOMO because yours won't load, you're not alone.

The 2023 Wrapped experience dropped this morning (Nov. 29), and when you open the app, you should be able to access it by tapping the Wrapped banner or tile on the homepage — just make sure your app is updated. However, earlier today, some users got a server error and were unable to access their Wrapped. Those issues appear to be resolved, but some are still struggling to get theirs to work.

If your Wrapped isn't loading and it's not due to server errors, there are a couple of workarounds you can try. In the app, you can type "spotify:datastories:wrapped" or "Wrapped 2023" into the search bar. Or you can abandon the app and try it out on mobile or desktop by going to Spotify.com/Wrapped. This is the first time in recent years that the Wrapped experience is available on desktop.

In addition to the usual top artists and songs, this year's Wrapped features a genre sandwich, "Sound Town," and "Me in 2023," which, in true Wrapped fashion, have all gained traction on social media.

Here's hoping one of these quick fixes works for you, so you're able to get in on the festivities.