Super apps: the next big thing for enterprise IT?
Employee-centric super apps are mobile applications that aim to bring together all the tools and resources employees use daily within a single platform.
“A super app is a single application that sits on top of a variety of mini apps... [in a] modular approach that offers users many different functions, all in one single, familiar interface,” said Eric Helmer, senior vice president and chief technology officer at IT support services provider Rimini Street.
Traditionally, organizations have used mega applications, continuing to add functionality after functionality over time, he said. However, those mega apps quickly got out of hand. They had performance issues, and users had difficulty navigating them.