Former social worker Thea Ramirez has developed an artificial intelligence-powered tool that she says helps social service agencies find the best adoptive parents for some of the nation’s most vulnerable kids. But an Associated Press investigation has found that the Family-Match algorithm has produced limited results in the states where it has been used, raising questions about the ability of artificial intelligence to solve such enduring human problems. Ramirez declined interview requests but said in an email that “Family-Match is a valuable tool and helpful to users actively using it to support their recruitment + matching efforts.” These are some takeaways from the investigation.
